Flexible Project Management for Clinical Operations Improvements

The clinical development group of an F500 pharmaceutical company was undergoing a transformation to improve patient experience, integrate information, develop a scalable meta-platform supporting patient/vendor/provider interactions, and streamline time and cost in clinical development. Operations leaders aimed to redesign and improve clinical processes by eliminating waste and reducing complexity, as well as to deliver cost savings and value creation by increasing speed to market and access to patients, but they lacked the bandwidth to drive the projects forward.

Business Talent Group (BTG) created a flexible project management (PM Flexhub) resourcing model, which enabled the client to deploy resources as required—with a bench of seasoned project managers at the ready. The team called on talent as needed (keeping an average of five talent on the project at any given time but flexing up to 10+ at times) to support the transformation—moving their global clinical trial apparatus to the next generation and an increasingly digital model.