Business Continuity and Risk Management in Healthcare

A leading healthcare payer organization sought to enhance its business continuity and resiliency practices to withstand disruptions such as third-party outages and cybersecurity events. In need of a consultant with deep expertise in business continuity, particularly within the healthcare sector, the VP of Finance Operations reached out to Business Talent Group for help.

BTG identified a skilled consultant with 25 years of cybersecurity and risk management experience in the life sciences, energy, and financial services sectors. The talent identified and documented high-risk business processes, evaluated critical vendor relationships for risk exposure, and developed detailed mitigation strategies, including action plans and timelines for managing identified risks. They also conducted financial impact assessments to quantify potential costs associated with high-risk areas and reviewed existing process documentation to identify gaps and recommend improvements.

The comprehensive framework developed by the consultant significantly improved the organization’s preparedness and resilience, enhancing its ability to maintain critical operations during disruptions.