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Strategy Support to Scale Intelligent Automation

Author Riya Shah

An F200 pharmaceutical firm’s global services team needed strategic and execution support to rapidly scale intelligent automation across the enterprise while aligning with the goals of its guiding council on intelligent automation.

Business Talent Group (BTG) deployed a consultant with a background as an Apple data science and analytics manager and Bain strategy consultant, experienced in machine learning, RPA, and business process modeling. The talent conducted a comprehensive assessment of the organization, created a tailored intelligent automation scale-out plan, and facilitated its implementation across global operations. Additionally, he provided ongoing strategic support, helping to align execution with broader business goals, optimize service delivery, and ensure the successful enterprise-wide rollout of intelligent automation initiatives.

About the Author

Riya Shah is a part of BTG's Client Development and Management team where she works with leaders in the pharmaceutical and biotech industries. An MBA student pursuing a marketing concentration, Riya helps bridge sales and marketing initiatives for BTG. She enjoys learning about different strategies to increase engagement and scale growth.

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