Jim Poage

Jim Poage with his daughter, Jennifer Poage, is co-author of "Flair: Design Your Daily Work, Products, and Services to Energize Your Customers, Colleagues, and Audiences" (http://www.jimpoage.com/book). He is an independent consultant who integrates technology and humans to work together safely and efficiently for NASA, FAA, and industry. He also speaks and coaches on engaging customers and audiences emotionally to energize them.