Interim Claims Operations Executive to Support Benefits Provider Post-Acquisition

A dental benefits provider who was recently acquired by a large multiline insurance organization was seeking a consultant to backfill its existing VP of Claims Operations, who was busy fulfilling another key role leading a large data migration related to the acquisition. In this interim role, the talent would be responsible for managing the claims intake team and their day-to-day operations, as well helping the team to modernize its operations and improve its reporting and use of data.

BTG paired the client with the former EVP of Digital Insurance at Capgemini with over 30 years of experience designing and delivering claims transformations to act as an interim claims operations executive to backfill the responsibilities of the redirected standing VP. The talent assimilated seamlessly and worked entirely dedicated to post-merger data integration workstreams for the duration of the engagement.