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Scaling Mental Health Solutions: Laying the Foundation for 30 Franchises

A physician-owned private psychiatric practice sought a growth consultant to scale its business to 30 franchises. Business Talent Group (BTG) deployed a former McKinsey Engagement Manager with extensive experience rapidly scaling multi-unit outpatient healthcare services. The consultant established a scalable operational framework, addressing key areas such as compliance, funding, C-suite development, hiring, and insurance partnerships. The talent also developed a “model” standalone clinic to serve as a blueprint for future locations. This work provided the practice with a clear roadmap and the operational efficiency necessary to execute its ambitious expansion plans.

About the Author

Riya Shah is a part of BTG's Client Development and Management team where she works with leaders in the pharmaceutical and biotech industries. An MBA student pursuing a marketing concentration, Riya helps bridge sales and marketing initiatives for BTG. She enjoys learning about different strategies to increase engagement and scale growth.

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